Your personal information is a trust placed in us. This page clearly explains exactly what data 930ko collects, why we collect it, where it is stored, and how we keep it secure.
Last Updated: January 15, 2026Quick Summary: 930ko never sells your data to third parties. Your information is used solely to improve our services and meet legal obligations. You have the right to view, correct, or request deletion of your personal data at any time.
930ko believes privacy is a fundamental right. When you use our platform, certain information is naturally generated or provided by you. You have the right to know how that information is handled.
This Privacy Policy applies to all services provided through the 930ko website and mobile app. By registering or using the platform, you agree to the terms of this policy.
We've intentionally written this policy in plain, simple language — so anyone can understand it, not just lawyers. There's nothing hidden behind complex legal jargon.
This policy is aligned with the international GDPR (General Data Protection Regulation) guidelines.
930ko only collects data that is genuinely necessary to provide our services. Full details are outlined below:
| Data Type | Reason for Collection | Required? |
|---|---|---|
| Name & Email | Account Creation & Communication | Yes |
| Phone Number | OTP Verification & Security | Yes |
| Date of Birth | Age verification (18+) | Yes |
| NID/Passport | KYC Verification (for high-value withdrawals) | Conditional |
| BKash/Nagad Number | Payment Processing | Yes |
| IP Address | Fraud Prevention | Automatic |
| Device Information | App Optimization | Automatic |
930ko uses your information exclusively for the purposes listed below — it is never used for anything beyond this:
930ko never uses your data for resale or unsolicited advertising.
All 930ko data is stored on internationally compliant servers using AES-256 encryption. Servers are monitored around the clock 24/7 and backed up on a regular basis.
930ko uses multiple layers of security to protect your data. Here's what we do to keep your information safe:
That said, no digital system is 100% impenetrable. We encourage you to keep your password strong and never share it with anyone.
As a 930ko account holder, you have important rights regarding your personal data. These rights are recognized under international privacy law:
To exercise any of these rights privacy@930ko.bizSend us an email or reach out via support chat. We'll respond within 30 business days.
930ko strictly prohibits the use of its services by minors (under 18). We do not knowingly collect any information from individuals under the age of 18.
If a minor has accidentally created an account, it will be closed immediately upon discovery and all associated data will be permanently deleted.
If you believe a minor may be accessing 930ko through your account or device, please contact us immediately.
930ko does not retain your data indefinitely. Each category of information has a defined retention period:
| Data Type | Retention Period |
|---|---|
| Active Account Data | For as long as the account remains active |
| Transaction records | 5 years after account closure (legal obligation) |
| KYC Documents | 5 years after account closure |
| Support chat history | 2 Years |
| Log Files | 90 Days |
| Marketing Preferences | Until you make a change |
Once the retention period expires, your data is securely deleted or anonymized so that you can no longer be identified.
930ko may update this Privacy Policy from time to time — due to new technologies, changes in law, or updates to our services. For any significant changes, you will be notified at least 15 days in advance via email or in-app message.
The "Last Updated" date at the top of this page always reflects the most recent version. Continued use of the platform after any changes constitutes your acceptance of the updated policy.
For any questions, requests, or complaints regarding our Privacy Policy, please contact us directly:
For more information, visit our Terms & Conditions and Responsible Gaming You can also read the page.
At every level, we work to protect your privacy
The most frequently asked questions about payments and accounts
We promise — your data is secure and your privacy is respected. Join with confidence.
For users aged 18 and above. Your information is always protected.